The main role of logistics in an e-commerce company like Shadmart is to provide timely and efficient delivery of products so that the customer is satisfied and becomes your repeat customer, and also earns you more customers.A Logistics Supervisor essentially oversees the shipping and delivery of products, logistics personnel and customer services regarding delivery of products. This role will actively direct, optimize and coordinate the whole process.
- Create and maintain shipment files collaborating with the team at China.
- Manage and sort shipments efficiently to meet deadlines.
- Make sure the products are dispatched through proper platforms and at the correct addresses.
- Supervise the sorting process to make sure that the packaging is done properly.
- Keep count of the weight of all the cartoons in each shipment.
- Communicate with local courier companies and monitor that goods are delivered on time.
- Keep track of the shipments and communicate with the shippers to bring in the shipments as soon as possible.
- Co-operate with Sales and Customer Support department to provide quick solution for delivery issues.
- Update the shipping details, non-paid orders and missing orders on the shipping file.
Note: Job responsibilities or description is subject to change based on Company’s query.
- Excellent communication and writing skills are essential.
- Demonstrated track record of managing projects where expectations and deliverables may be unclear and/or change at a moment’s notice
- Ability to prioritize, problem solve, and stay calm, positive, and productive in high-pressure situations
- Strong interpersonal and communication skills, with a track record of great leadership and coaching abilities, specifically related to logistic relations.
- Sound business acumen; ability to think strategically.
- Fun and collaborative, looking to help lead logistics at a high growth dynamic company
- Bachelor’s degree from any reputed university.
No. of Vacancies: 1
Salary and Benefits
We offer competitive starting salaries. Exact figures depend on your skill and job experience.
- Salary (Negotiable)
- Festival Bonus
- Medical Allowance
- Yearly Increment
- Special discount code to purchase from Shadmart.com
- Other benefits as per company policy